YearOne Sub-processors
Last Modified: January 2, 2025
YearOne uses third-party sub-processors to provide our Services. This page lists all sub-processors that process personal data on behalf of our customers in accordance with our Data Processing Agreement.
Sub-processor Updates
We will notify customers via email at least 30 days before engaging new sub-processors or materially changing the scope of an existing sub-processor. To receive these notifications, ensure your account email is up to date.
For questions about our sub-processors or to request additional information, contact [email protected].
Infrastructure and Hosting
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services | Cloud infrastructure provider | United States |
| Google Cloud Platform | Cloud infrastructure and data analytics | United States |
| Heroku | Application hosting platform | United States |
Business Operations
| Sub-processor | Purpose | Location |
|---|---|---|
| SendGrid | Email delivery service | United States |
| Stripe | Payment processing | United States |
| Intercom* | Customer support platform | United States |
| Mixpanel* | Product analytics | United States |
| New Relic | Application performance monitoring | United States |
| Sentry | Error tracking and monitoring | United States |
Third-party Services
| Sub-processor | Purpose | Location |
|---|---|---|
| Pluralsight | Learning platform integration | United States |
| Appfire Flow | Engineering analytics platform | United States |
| OpenAI* | AI-powered analytics | United States |
| Vimeo | Video hosting platform | United States |
| Cloudflare | Content delivery network | Global |
* Customers may opt out of these sub-processors by contacting [email protected]. Some features may be limited if you opt out.
Data Protection
All sub-processors are bound by contract to:
- Process data only on our documented instructions
- Implement appropriate security measures
- Assist with data protection obligations
- Delete or return data upon termination
For transfers outside the EEA, we use EU-approved Standard Contractual Clauses or rely on adequacy decisions.