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YearOne Privacy Policy

Last Modified: Jan 24, 2025

PocketMentor, Inc. ("we" or "PocketMentor") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (this "Policy").

This Policy describes how we collect, use, maintain, protect, and disclose information when you register with, access, or use the YearOne cloud-based platform or when you visit www.joinyearone.io and app.joinyearone.io (collectively, "YearOne").

This Policy applies to information we collect:

  • Through your interactions with YearOne
  • In email, text, and other electronic communications between you and us
  • Through your interactions with our advertising and applications on third-party websites and services that include links to this Policy

This Policy does not apply to information:

  • Collected offline or through other applications or websites, including those of our affiliates
  • Provided to or collected by third parties through applications, content, or advertising linked to or accessible through YearOne

We encourage you to read the privacy policies of any third-party services before providing them with your information.

Please read this Policy carefully. If you disagree with our practices, please do not use YearOne. By using YearOne, you agree to this Policy. We may update this Policy periodically (see Changes to Our Privacy Policy). Your continued use of YearOne after we make changes constitutes acceptance of those changes.

Children Under 18

YearOne is not intended for children under 18 years of age. If you are under 18, do not use YearOne or provide any personal information. We do not knowingly collect information from children under 18. If we learn we have collected information from a child under 18, we will delete it. If you believe we might have information from or about a child under 18, please contact us at support@joinyearone.io.

Information We Collect

We collect information from and about users of YearOne:

  • Directly from you when you provide it to us
  • From our third-party business partners
  • Automatically when you interact with YearOne
  • About your internet connection, the equipment you use to access our YearOne, and your usage details

Information You Provide To Us

When you interact with YearOne, we may ask you to provide information by which you may be personally identified, such as name, postal address, email address, the Internet protocol ("IP") address of your computer, telephone number, or any other identifier by which you may be contacted online or offline ("Personal Information"). At your discretion, Personal Information may also include gender, race and ethnicity, veteran status, or disability status.

This information includes:

  • Information that you provide by filling in forms on or through YearOne
  • Records and copies of your correspondences (including contact information derived from those correspondences)
  • Your responses to surveys that we might ask you to complete for research purposes
  • Details of transactions you carry out
  • Your search queries on YearOne
  • Records and copies of your resumes, if you provide them to us
  • Information that you provide for publication or display (hereinafter "Posted") on public areas of YearOne or websites you access through YearOne (collectively, "User Contributions")

User Contributions are Posted and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable, and we cannot control the actions of third parties with whom you may choose to share your User Contributions.

Automatic Information Collection and Tracking

When you navigate, access, and use YearOne, we use technology to automatically collect your:

  • Usage Details. We automatically collect certain details of your access to and use of YearOne, including traffic data, location data, logs, and other communication data, as well as the resources that you access and use on or through YearOne.
  • Equipment Information. We automatically collect information about your computer and internet connection, including your IP address, operating system, and browser type.
  • Location Information. YearOne collects real-time information about the location of your device.

If you do not want us to collect the above information do not use YearOne. The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information that we collect in other ways or receive from third parties.

The technologies we use for this automatic data collection may include:

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on YearOne. Cookies are small data files placed on your device that help us remember your preferences and collect information about website usage.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for YearOne to function properly and cannot be switched off.
  • Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve YearOne's performance.
  • Functional Cookies: These cookies enable enhanced functionality and personalization.

Cookie Consent and Control

In accordance with GDPR and other data protection laws, we require your consent before placing any non-essential cookies on your device. You can manage your cookie preferences through our cookie consent banner.

Other Tracking Technologies:

  • Click Tracking: Click tracking is an analytical feature that measures and reports where Users click or tap on YearOne.
  • Google Analytics: We use Google Analytics to collect information about use of YearOne.
  • Heap Analytics: We use Heap Analytics to understand how users interact with YearOne and improve our user experience.
  • Mixpanel: We use Mixpanel to analyze user interactions and improve our product features.
  • ActivTrak: We use ActivTrak to collect information about Members' digital workforce activity.

If you have any questions about our use of cookies and tracking technologies, please contact our Data Protection Officer at privacy@joinyearone.io.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  • To present YearOne and its contents to you
  • To provide you with information, products, or services that you request from us
  • To provide you with notices about your User account or Member subscription
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
  • To notify you about changes or updates to YearOne
  • To allow you to participate in interactive features on YearOne
  • To communicate with customer businesses about employee efficiency as captured by YearOne
  • To comply with applicable state and federal labor, employment, tax benefits, workers' compensation, disability, equal employment opportunity, workplace safety, and related laws

We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or email us at support@joinyearone.io.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We may disclose your Personal Information that we collect or that you provide to us as described in this Policy:

  • To our affiliates and business partners
  • To contractors, service providers, and other third parties we use to support our business
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of PocketMentor assets
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information
  • With your consent

We may also disclose your Personal Information:

  • To comply with any court order, law, or legal process
  • To enforce or apply our terms of use and other agreements
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PocketMentor, our customers, or others

Your Choices and Controls

We provide you with the following controls over your information:

  • Cookie and Tracking Preferences: Control cookie usage and tracking through your browser settings and our cookie consent banner
  • Marketing Communications: Opt out of promotional communications through your account settings or by contacting us
  • Personal Information: Review and update your information through your account profile
  • Account Deletion: Request deletion of your account and associated personal information by contacting us

For targeted advertising preferences, you can opt out through the Network Advertising Initiative.

Your Privacy Rights

GDPR Rights

We respect your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws:

  • Access (Article 15): Request access to your personal information and how we process it
  • Rectification (Article 16): Correct inaccurate or incomplete personal information
  • Erasure (Article 17): Request deletion of your personal information when no longer needed
  • Restriction (Article 18): Limit how we process your personal information
  • Portability (Article 20): Receive your data in a structured, machine-readable format
  • Objection (Article 21): Object to processing, especially for direct marketing
  • Consent Withdrawal (Article 7): Withdraw previously given consent
  • Complaints (Article 77): Lodge complaints with supervisory authorities

To exercise your GDPR rights, contact our Data Protection Officer at privacy@joinyearone.io.

State Privacy Rights

Several U.S. states provide additional privacy rights. California residents have specific rights detailed in our California Privacy Notice.

Colorado, Connecticut, Virginia, and Utah residents can:

  • Confirm our processing of their Personal Information
  • Access and delete certain Personal Information
  • Request data portability
  • Opt out of targeted advertising and certain data sales

Colorado, Connecticut, and Virginia residents can additionally:

  • Correct inaccurate Personal Information
  • Opt out of automated decision-making

Nevada residents can opt out of certain Personal Information sales, though we currently don't sell data triggering that right.

To exercise state privacy rights or appeal our decisions, contact us at support@joinyearone.io.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to YearOne.

The safety and security of your information also depends on you. Where you have a password for access to certain parts of YearOne, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Data Processing Agreements

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws.

Transparency and Control

We believe in transparency and providing you with control over your personal information. Our commitment to transparency includes:

  • Informing you about significant changes to our data sharing practices
  • Providing clear information about how we process your data
  • Obtaining your consent where required by applicable law
  • Responding promptly to your data-related requests
  • Making our privacy practices easily understandable

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please contact us at support@joinyearone.io.

Changes to Our Privacy Policy

We will post any changes we make to this Policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the email address specified in your account or through a notice on the home page. The date this Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our this page to check for any changes.

Contact Information

To ask questions or comments about this Policy and our privacy practices, please email us at support@joinyearone.io.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Policy and our data protection practices. If you have any questions about how we handle your personal data, believe we have not followed our Policy, or would like to exercise your data protection rights, please contact our DPO at privacy@joinyearone.io.